Updating a processor
The configuration management system will maintain historical reference to the CI and the service it supported, however.A server could be provisioned over its lifetime to support several different services, where each implementation of the exact same physical server would be viewed as a new CI to the configuration management process.
Other metrics can improve, such as time spent searching for data, data quality and accurate reporting on the IT estate.Configuration management is only aware of this server while it is associated with a given service or services.If the service is discontinued, asset management will continue to govern the server's financial relevance, while configuration management will no longer have active reference to it.Originally, this was called the configuration management database (CMDB); ITIL V3 introduced the concept of a configuration management system (CMS) to replace the CMDB.The CMDB promotes a concept of a singular monolithic repository, while the CMS provides a conceptualized system of CMDBs that act together to support the needs of this governance process.Both demonstrate advantages over a static configuration management spreadsheet or text file that requires significant manual upkeep and cannot integrate base workflows and best practices.
Every service management tool is deployed with a supporting data repository.
Configuration management is referred to as Service Asset and Configuration Management in ITIL V3.
For a configuration management system to operate, it needs some form of mechanism in which to store the information it governs.
Configuration management deals with the identification, maintenance, reporting on and verification of items and their interrelationships.
The most in-depth utilization of the configuration management process is considered to be within the military and engineering establishment as part of its comprehensive change management lifecycle.
Configuration management also differs from asset management in that it does not seek to manage financial accounting aspects of the CI.